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Breakfast and Brunch Team Lead

2 months ago

Venice, Florida, United States First Watch Restaurant Group Full time
About the Position

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at First Watch Restaurant Group. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities:

  • Leadership and Management: Lead and manage a team of servers, hosts/hostesses, and kitchen staff to ensure seamless service and efficient operations.
  • Customer Service: Foster a positive and welcoming atmosphere for our customers, ensuring that their needs are met and exceeded.
  • Food Quality and Safety: Maintain the highest standards of food quality and safety, ensuring that all menu items are prepared and presented to our customers' satisfaction.
  • Inventory and Supply Chain Management: Manage inventory levels, ordering, and receiving to ensure that our restaurant is always stocked with the necessary supplies.
  • Financial Management: Monitor and manage restaurant finances, including labor costs, inventory, and sales.
  • Training and Development: Provide ongoing training and development opportunities for your team members to ensure that they have the skills and knowledge needed to succeed in their roles.
  • Problem-Solving and Communication: Anticipate and resolve any issues that may arise during service, communicating effectively with your team and customers to ensure a positive experience.

Requirements:

  • 3+ years of experience in restaurant management, preferably in a fast-paced breakfast and brunch environment.
  • Proven track record of success in leading and managing high-performing teams.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, team members, and vendors.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Ability to work a flexible schedule, including mornings, evenings, and weekends.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A fun and dynamic work environment.
  • A team-oriented culture that values collaboration and teamwork.