Ice Cream Store Team Leader
4 weeks ago
Bright Ice is seeking a highly motivated and experienced Team Leader to join our team at our new store in Downtown Wellen Park.
The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer experiences.
Key Responsibilities- Lead and manage a team of hourly associates to achieve company goals and objectives.
- Supervise store operations, including inventory management, ordering, and cash handling.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Recruit, train, and develop team members to ensure a high-performing team.
- Monitor and control costs to maximize profitability.
- Assist with planning and implementation of store marketing activities.
- Investigate and resolve customer complaints in a timely and professional manner.
- Maintain a safe and healthy work environment by following and enforcing safety and sanitation guidelines.
- Two years of supervisory experience in a quick service food environment.
- Proven ability to manage, develop, and motivate a team.
- Excellent interpersonal, communication, and follow-through skills.
- Customer service experience.
- Availability to work at least 5 shifts per week, including partial weekends.
- Ability to work the store opening and closing shifts.
- Acquire Food Manager's Certification within 60 days of hire date.
- Strict adherence to all hygiene and cleanliness standards.
- Must have a vehicle and active driver's license.
- Excellent organizational and motivational skills.
- Active Food Handler's Card or Food Manager Certification.
- Demonstrate the ability to communicate and interact effectively with all levels of the organization.
- Ability to handle multiple tasks and targets at any one given time.
- Experience in food preparation and/or barista training.
Available shifts and compensation: We have available shifts all days of the week. Compensation is $18.00 - $22.00/hour.
About Bright Ice: Bright Ice is a dynamic and growing company that values its employees and customers. We are committed to providing a positive and supportive work environment.
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