Ice Cream Store Team Leader

4 weeks ago


Venice, Florida, United States Wellen Park Full time
Job Overview

Bright Ice is seeking a highly motivated and experienced Team Leader to join our team at our new store in Downtown Wellen Park.

The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer experiences.

Key Responsibilities
  • Lead and manage a team of hourly associates to achieve company goals and objectives.
  • Supervise store operations, including inventory management, ordering, and cash handling.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Recruit, train, and develop team members to ensure a high-performing team.
  • Monitor and control costs to maximize profitability.
  • Assist with planning and implementation of store marketing activities.
  • Investigate and resolve customer complaints in a timely and professional manner.
  • Maintain a safe and healthy work environment by following and enforcing safety and sanitation guidelines.
Requirements
  • Two years of supervisory experience in a quick service food environment.
  • Proven ability to manage, develop, and motivate a team.
  • Excellent interpersonal, communication, and follow-through skills.
  • Customer service experience.
  • Availability to work at least 5 shifts per week, including partial weekends.
  • Ability to work the store opening and closing shifts.
  • Acquire Food Manager's Certification within 60 days of hire date.
  • Strict adherence to all hygiene and cleanliness standards.
  • Must have a vehicle and active driver's license.
Desirable Qualifications
  • Excellent organizational and motivational skills.
  • Active Food Handler's Card or Food Manager Certification.
  • Demonstrate the ability to communicate and interact effectively with all levels of the organization.
  • Ability to handle multiple tasks and targets at any one given time.
  • Experience in food preparation and/or barista training.

Available shifts and compensation: We have available shifts all days of the week. Compensation is $18.00 - $22.00/hour.

About Bright Ice: Bright Ice is a dynamic and growing company that values its employees and customers. We are committed to providing a positive and supportive work environment.


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