Area Reservation Sales Specialist

3 weeks ago


La Jolla, California, United States Estancia La Jolla Hotel and Spa Full time
Job Title: Area Reservation Sales Specialist

Estancia La Jolla Hotel and Spa is seeking a highly motivated and customer-focused Area Reservation Sales Specialist to join our team. As a key member of our reservations sales team, you will be responsible for delivering exceptional service to our guests and promoting our hotel's unique offerings.

Key Responsibilities:
  • Answer in-bound reservations sales calls for our hotel, ensuring a high level of customer satisfaction and loyalty.
  • Respond to guest inquiries, providing personalized recommendations and solutions to meet their needs.
  • Enter reservation and guest details accurately into our Property Management System.
  • Promote seasonal packages and current promotions to our guests, driving revenue growth and increasing occupancy.
Requirements:
  • A friendly, energetic, and professional personality, with a passion for delivering exceptional customer service.
  • Previous sales experience, with a proven track record of meeting or exceeding sales targets.
  • Excellent communication and interpersonal skills, with the ability to work independently in a fast-paced environment.
  • Detail-oriented and organized, with a high level of accuracy and attention to detail.
  • Able to maintain confidentiality and handle sensitive information with discretion.
What We Offer:
  • A competitive hourly rate of $18.00, plus incentive opportunities.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • 401K plan with employer match, and opportunities for career growth and professional development.
  • Daily complimentary lunch meal, and on-demand pay.
  • Team member discounts on hotel stays and restaurant dining.

We are an equal opportunity employer, committed to building a diverse and inclusive team. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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