Customer Service Representative
6 days ago
We are seeking a skilled Customer Service Representative to join our team at Sam's Club. As a key member of our front-end service team, you will provide exceptional customer experiences by handling returns, zoning areas, and assisting members with purchasing decisions.
Key Responsibilities:- Provide top-notch customer service by maintaining exit areas, reviewing member receipts, and acknowledging members
- Assist members with locating merchandise and resolving issues in a timely and professional manner
- Process member purchases, handle payments, returns, refunds, and exchanges according to company policies and procedures
- Maintain paperwork, logs, and other required documentation to ensure compliance with company security and safety practices
To succeed in this role, you will possess excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment. If you are passionate about delivering exceptional customer experiences and have retail experience, we encourage you to apply.
Benefits:- Competitive hourly wage range: $17.00 to $24.00*
- Performance-based bonus awards and other great benefits for a happier mind, body, and wallet
- Health benefits, including medical, vision, and dental coverage
- Financial benefits, including 401(k), stock purchase, and company-paid life insurance
- Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting
We also offer Live Better U, a company-paid education benefit program that provides tuition, books, and fees for full-time and part-time associates. Additionally, you will receive premiums ranging from $0.35 per hour to $3.00 per hour based on your schedule, facility, season, or specific work performed.
Requirements:- Customer Service experience in a retail environment
- Working knowledge of mobile retail applications
- Ability to operate front-end equipment, such as cash registers
Located at 3410 55th St NW, Rochester, MN 55901-0123, United States of America. Salary estimates may vary based on location and qualifications.
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