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Marketing Communications Specialist for Customer Engagement

2 months ago

Houston, Texas, United States DXP Enterprises Full time
Join Our Team at DXP Enterprises At DXP, we are committed to excellence and strive to be the premier provider for our industrial clientele. Since our inception in 1908, we have focused on delivering the highest standards of customer support through our extensive product knowledge and technical services, fostering a culture of pride and teamwork. We are dedicated to your professional growth, empowering you to take charge of your development and ensuring you feel confident in achieving your career goals. Our mission is to be the leading solution for our customers' MROP product and service needs, leveraging our innovative offerings in Pumping Solutions, Metal Working, Supply Chain Services, and Service Centers.

Explore our resources to learn more about us

The Marketing Communications Specialist will oversee our integrated communication strategies, enhancing brand visibility for Supply Chain Services (SCS) by distributing promotional content across various channels, crafting marketing initiatives, generating leads, and engaging with industry professionals through digital platforms.

Key Responsibilities:
  • Design, execute, and oversee marketing initiatives to showcase our offerings.
  • Evaluate and report on the effectiveness and impact of marketing strategies.
  • Leverage Salesforce for collaboration and campaign management.
  • Develop and administer customer feedback surveys, relaying insights to sales and operations teams.
  • Monitor our corporate website and social media, devising tactics to boost online engagement.
  • Address online customer inquiries promptly.
  • Participate in professional networks to enhance brand recognition.
  • Update and manage the SCS website, creating marketing materials including videos, metatags, and keywords.
  • Coordinate the creation of promotional content for both online and offline distribution.
Qualifications:
  • Experience with Salesforce CRM and Pardot/Account Engagement.
  • Exceptional written and verbal communication skills; capable of engaging with all levels of the organization.
  • Self-motivated with the ability to manage multiple tasks in a dynamic environment.
  • Strong ability to meet deadlines with urgency and precision.
  • Proficient in content creation and editing with meticulous attention to detail.
  • Excellent organizational, prioritization, and project management skills.
  • Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.
Additional Information:

Physical Demand: N/A

Working Conditions: Office Administration environment

Training/Certifications: N/A

Shift Time/Overtime: Monday-Friday, 8am-5pm

Travel: Willingness to travel 20%-30% as necessary

Education: Bachelor's degree preferred

At DXP, we are continuously seeking individuals who aspire to be part of a team that achieves remarkable outcomes together. Our culture is supportive and goal-oriented, with high expectations, fostering an environment where team spirit motivates everyone to excel. Every DXP employee plays a crucial role in our organization and is treated with respect.

We offer a comprehensive benefits package that includes: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. EOE/M/F/D/V

At DXP, we value individuals who wish to contribute to a collaborative team dedicated to achieving outstanding results. Our organizational culture is supportive and driven by shared goals, ensuring a motivating environment for all team members. By joining us, you will have the opportunity to engage with some of the most respected professionals in the industry.

We provide a robust benefits package, including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. EOE/M/F/D/V