Parts Sales Associate

1 week ago


Merrillville, Indiana, United States Webb Hyundai Merrillville Full time
{"title": "Parts Counterperson", "description": "Job Summary

We are seeking a skilled Parts Counterperson to join our team at Webb Automotive. As a key member of our parts sales team, you will be responsible for providing exceptional customer service and ensuring the efficient processing of parts sales transactions.

Key Responsibilities
  • Process parts sales transactions from start to finish, ensuring accuracy and efficiency.
  • Communicate with customers regarding parts status and availability.
  • Collaborate with staff and customers to provide friendly and professional service.
  • Utilize the parts catalog to locate and verify parts information.
  • Answer phone calls, provide price quotes, and respond to customer inquiries.
  • Review body shop estimates to ensure correct parts and pricing.
  • Provide high-level service to internal and external customers.
  • Pull and fill orders from stock, maintaining accurate inventory levels.
  • Conduct weekly bin checks to ensure stock accuracy.
  • Notify the parts manager of out-of-stock parts or shop materials requiring immediate attention.
  • Locate out-of-stock parts from external sources and submit emergency orders as needed.
  • Ensure all internal requests for parts are billed on service repair orders.
  • Receive payment from retail customers or obtain credit authorization.
  • Set up orders for daily shipment, delivery, or pick-up.
Requirements
  • High School Diploma or equivalent.
  • Experience in auto parts sales (preferred).
  • Ability to work in a fast-paced environment.
  • Strong organizational and time management skills.
  • Ability to read and interpret documents, including safety rules and procedure manuals.
  • Ability to calculate figures and amounts.
Benefits
  • Health insurance with company contribution.
  • Dental, Vision, and Aflac insurance options available.
  • Paid Life Insurance.
  • 401(k) with company matching.
  • Paid Vacation.
  • Family-owned and operated business.
  • Positive work environment.
  • Starting pay $16.00 per hour.

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