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Customer Experience Associate
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Zips Car Wash. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.
Key Responsibilities- Customer Interaction: Welcome and engage with customers in a warm and friendly manner, providing a personalized experience that exceeds their expectations.
- Sales and Promotion: Engage customers while selling and promoting our Unlimited Wash Club, highlighting the benefits and value of our services.
- Vehicle Loading: Safely and efficiently load every vehicle with clear hand signals and a smile, ensuring a seamless and enjoyable experience for our guests.
- Customer Satisfaction: Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests, addressing any concerns or issues promptly and professionally.
- Site Maintenance: Maintain all aspects of the site to ensure it runs smoothly and efficiently, adhering to high standards of cleanliness and organization.
- Age Requirement: 18 years of age or older.
- Positive Attitude: Possess a positive attitude and a passion for delivering exceptional customer service.
- Flexibility: Ability to work flexible hours, including weekends and holidays, to meet the needs of our guests.
