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Restaurant Operations Manager
2 months ago
Job Title: Restaurant Operations Manager
Job Summary:
Innovative Dining Group is seeking an experienced Restaurant Operations Manager to join our team. As an Assistant General Manager, you will play a key role in directing daily business operations and ensuring the success of our restaurant.
Key Responsibilities:
- Direct daily business operations, including supervising staff, managing inventory, and controlling costs.
- Ensure positive guest service in all areas, responding to complaints and taking appropriate actions to turn dissatisfied guests into return guests.
- Provide direction to employees regarding operational and procedural issues, including interviewing hourly employees and directing hiring, supervision, development, and termination of employees.
- Estimate food and beverage costs, work with Corporate office staff for efficient provisioning and purchasing of supplies, and supervise portion control and quantities of preparation to minimize waste.
- Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances, including enforcing sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
- Responsible for ensuring consistent high quality of food preparation and service, maintaining professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
- Must be ServSafe certified and uphold all ServSafe guidelines.
Requirements:
- College degree preferred, Bachelor of Science degree in hotel/restaurant management desirable.
- A combination of practical experience and education will be considered as an alternative.
- Knowledge of computers (MS Word, Excel) and proficiency in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
- Must possess a valid driver's license and be eligible to work in the United States.