Customer Service Representative
1 week ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agency, you will play a vital role in delivering exceptional customer experiences and helping our business grow through value-based conversations.
Responsibilities:
- Establish and maintain strong customer relationships, providing prompt and accurate service to meet their needs.
- Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused approach to educate customers about insurance options and provide personalized recommendations.
- Maintain a strong work ethic and commitment to success, with a focus on delivering exceptional results.
- $28,000 - $50,000 salary, including bonus potential
- 401K Retirement Plan
- Medical option available
- 6 paid holidays
- Up to 4 weeks of paid vacation
- Valuable experience and growth opportunities
- Excellent interpersonal and communication skills
- Ability to work in a team environment and multi-task
- Proactive problem-solving skills and attention to detail
- Ability to learn computer functions and maintain accurate records
- Property & Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
- Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
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