Front Desk Associate
6 days ago
About The Moran at City Centre:
We are committed to providing exceptional service to our guests. As a Front Desk Agent, you will be the first point of contact for our visitors and will play a crucial role in ensuring their stay with us is memorable. We offer a competitive salary of $**40,000 - $60,000 per year**, depending on experience, as well as a comprehensive benefits package that includes medical, dental, and vision insurance.
Responsibilities:
- Welcome guests and check them in/out efficiently while ensuring accurate information is provided regarding room rates and amenities.
- Utilize computer systems to input guest information and retrieve details about bookings and reservations.
- Process payments and respond to guest inquiries about hotel services and local attractions.
Requirements:
- Candidate should possess a high school diploma or equivalent and have previous experience working in a customer-facing role.
- Ability to effectively communicate with guests and colleagues alike.
- Basic math skills are required to handle transactions and maintain accuracy when processing guest payments.
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