Front Desk Associate

6 days ago


Houston, Texas, United States The Moran at City Centre Full time

About The Moran at City Centre:
We are committed to providing exceptional service to our guests. As a Front Desk Agent, you will be the first point of contact for our visitors and will play a crucial role in ensuring their stay with us is memorable. We offer a competitive salary of $**40,000 - $60,000 per year**, depending on experience, as well as a comprehensive benefits package that includes medical, dental, and vision insurance.

Responsibilities:

  • Welcome guests and check them in/out efficiently while ensuring accurate information is provided regarding room rates and amenities.
  • Utilize computer systems to input guest information and retrieve details about bookings and reservations.
  • Process payments and respond to guest inquiries about hotel services and local attractions.

Requirements:

  • Candidate should possess a high school diploma or equivalent and have previous experience working in a customer-facing role.
  • Ability to effectively communicate with guests and colleagues alike.
  • Basic math skills are required to handle transactions and maintain accuracy when processing guest payments.


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