Restaurant Operations Manager
4 weeks ago
Job Summary:
We are seeking a highly skilled and experienced Restaurant General Manager to lead our team at Taco Bell. As a Restaurant General Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities:
- Restaurant Operations:
- Manage and oversee all aspects of restaurant operations, including customer service, food quality, and inventory management.
- Develop and implement strategies to improve restaurant performance, including sales growth and customer satisfaction.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Team Management:
- Lead and manage a team of restaurant staff, including shift managers, team members, and other support staff.
- Recruit, train, and develop team members to ensure they have the skills and knowledge needed to perform their jobs effectively.
- Conduct regular performance evaluations and provide feedback to team members.
- Customer Service:
- Ensure that all customers receive exceptional service, including prompt and friendly service, accurate orders, and a clean and welcoming dining environment.
- Address customer complaints and concerns in a timely and professional manner.
- Financial Management:
- Manage restaurant finances, including budgeting, forecasting, and financial reporting.
- Monitor and control costs, including labor, inventory, and supplies.
Requirements:
- High school diploma or equivalent required; bachelor's degree in business, hospitality, or related field preferred.
- Minimum 2 years of experience in restaurant management, preferably in a fast-paced, high-volume environment.
- Proven track record of success in managing restaurant operations, including sales growth, customer satisfaction, and team performance.
- Strong leadership and communication skills, with the ability to motivate and inspire team members.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Fluent English-speaking and writing skills.
Benefits:
- Competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- Discounted employee meals and other perks.
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