Customer Service Ambassador

4 days ago


Boston, Massachusetts, United States Tatte Holdings LLC Full time
Job Overview

We are seeking highly motivated and customer-focused individuals to join our front-of-house team at Tatte Holdings LLC. As a Counter Team Member or Barista, you will play a key role in delivering exceptional guest experiences and ensuring the highest standards of service quality.

Salary & Benefits

Competitive hourly rate starting at $11.25 for Counters and $12.50 for Baristas, with opportunities for tips and bonuses. Comprehensive benefits package includes 401(k) with vesting match, health, dental, and vision insurance, vacation time after one year of full-time service, and flexible scheduling.

Job Responsibilities

As a Counter Team Member:

  • Welcome guests to our cafes and engage with them throughout their experience.
  • Determine guests' needs by asking questions and sharing product knowledge.
  • Takes guests' orders using our point-of-sale system/register.
  • Delivers coffee beverages and food to guests.
  • Maintains clean and well-stocked café stations.

As a Barista:

  • Prepares and serves or delivers beverages according to Tatte recipes and specifications.
  • Answers guests' questions about our offerings.
  • Follows all recipe and presentation standards for our beverages.
  • Operates all Barista station equipment according to standards.
Requirements & Qualifications

We seek individuals who possess strong communication skills, ability to work in a fast-paced environment, and physical stamina to lift 50+ pounds and stand for 8+ hours. Prior barista experience is a plus but not required.

What We Offer

In addition to competitive pay and comprehensive benefits, we offer internal English and Spanish classes, free drinks and meals, and exciting potential for growth within our company.



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