Assistant Store Manager
6 days ago
About Rack Room Shoes
Rack Room Shoes is a leading family footwear retailer offering a wide selection of nationally recognized brands and exclusive private labels. Our commitment to quality and customer satisfaction has made us a trusted destination for men, women, and children seeking comfort, dress, casual, and athletic footwear.
Job Summary
The Assistant Store Manager plays a critical role in ensuring the success of our stores by providing leadership, guidance, and training to sales associates. This individual will assist the Store Manager in managing day-to-day operations, maintaining compliance with company policies and procedures, and driving sales, service, and operational excellence.
Key Responsibilities
- Customer Experience
- Create an exceptional customer shopping experience by providing personalized service, addressing customer concerns, and ensuring a welcoming store environment.
- Store Operations
- Assist the Store Manager in managing store operations, including sales floor maintenance, visual merchandising, and inventory control.
- Leadership and Development
- Provide guidance, training, and coaching to sales associates to enhance their skills and knowledge.
- Loss Prevention
- Contribute to the protection and control of company assets by maintaining a secure store environment and adhering to loss prevention policies and procedures.
- Performance Management
- Monitor and analyze sales performance, customer satisfaction, and operational metrics to identify areas for improvement and implement strategies to drive growth and excellence.
Requirements
- Education and Experience
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Skills and Qualifications
- Excellent communication, leadership, and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong problem-solving and analytical skills.
- Knowledge of retail operations, including sales, inventory management, and visual merchandising.
Equal Employment Opportunity
Rack Room Shoes is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.
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