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Assistant Store Manager

2 months ago

Nashville, Tennessee, United States EssilorLuxottica Full time
Job Summary

We are seeking a highly skilled and experienced Optical Assistant Manager to join our team at EssilorLuxottica. As a key member of our management team, you will be responsible for leading the store to success by developing a team that consistently delivers exceptional customer service and exceeds sales and profit goals.

Key Responsibilities
  • Leadership and Team Development: Assist in leading the store to success by developing a team that consistently delivers the Luxury Retail Signature Experience.
  • Customer Service: Ensure that customers receive exceptional service and are satisfied with their shopping experience.
  • Sales and Profit Goals: Monitor and analyze sales and profit data to identify trends and opportunities for growth.
  • Recruitment and Hiring: Assist in recruiting and hiring superior talent with experience in a luxury service environment.
  • Training and Development: Develop associates by providing clear, motivating, and constructive performance feedback in a timely manner.
  • Store Operations: Assist in maintaining extremely high standards of presentation and service.
  • Business Analysis: Continuously drive the business by analyzing key financial data, monitoring operating efficiencies, and identifying business trends and opportunities.
Requirements
  • Education: High School Diploma or equivalent.
  • Experience: 1+ years of optical experience, with a strong background in customer service and sales.
  • Skills: Strong financial acumen, effective oral and written communication, polished appearance and public communication skills, organizational and time management, team building and management proficiencies, strong interpersonal skills, critical thinking skills, analytical and computer proficient, detail-oriented, sales experience, flexibility to work non-traditional hours including evenings and weekends.
Preferred Qualifications
  • Education: Bachelor's Degree.
  • Experience: 1+ years of management experience in the luxury service industry.
  • Skills: Previous experience in a production environment, previous management experience.
What We Offer

We offer a competitive salary, bonus, and commission plan, as well as a comprehensive benefits package, including health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer and welcome applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.