Personal Concierge for Customer Delight
4 days ago
We are seeking a highly motivated and enthusiastic individual to fill the role of Customer Service Representative at Lickety Split Air, Plumbing, Electric. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment and is passionate about providing world-class customer service.
The ideal candidate will have a positive attitude, be great with people, and enjoy working in a dynamic team environment. Responsibilities include acting as a personal concierge on every phone call, leaving customers feeling confident in our services, and collecting basic customer information.
Responsibilities:
- Act as a personal concierge on every phone call
- Leave every customer feeling great about their decision to call our company
- Collect basic customer information
- Schedule times that are convenient for customers
- Rate the importance of each call
- Perform happy checks in real-time to ensure world-class service
Requirements:
- Great personality, positive attitude, and willingness to learn
- Must be a people person who enjoys providing a world-class customer experience
- Enthusiastic about making an impact at a quickly growing company
- Must enjoy working in a fast-paced environment and talking with people
- Ethical, responsible, and trustworthy
- Positive, patient, and happy
- Ability to work as a team player and communicate well with customers
Benefits:
- Paid health insurance
- 401k
- Paid birthday off
- 1 week vacation
- 2 personal/sick days
Multiple schedules available:
- 7am-3:30pm
- 8am-4:30pm
- 9am-5:30pm
- 10am-6:30pm
- 11am-7:30pm
Estimated Salary:$45,000 - $60,000 per year
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