Event Service Specialist
2 weeks ago
Location: Bedford Springs Resort
Become a part of our esteemed team at the luxurious Omni Bedford Springs Resort, where we blend a rich historical legacy with modern amenities. This four-diamond hotel, following a significant restoration, is dedicated to providing exceptional service and experiences to our guests.
Job Overview:
If you have a flair for orchestrating memorable events such as weddings, anniversaries, and conferences, we invite you to explore this opportunity.
The role of Banquet Server / Bartender offers a competitive pay rate of $15/hr plus shares in a portion of the Banquet Services charges.
Key Responsibilities:
- Execute all assigned banquet tasks as directed by the Banquet Captain or Managers.
- Deliver service that meets our high standards efficiently and accurately.
- Attend to guests' needs during events and related duties.
- Report any maintenance or housekeeping needs to the Banquet Manager.
- Assist in maintaining compliance with liquor liability regulations.
- Participate in all required pre-event meetings.
- Follow the specifications outlined in Banquet Event Orders (BEOs).
- Set tables to exact specifications, carry trays, and provide outstanding customer service.
- Prepare and serve alcoholic and non-alcoholic beverages.
- Manage the setup of the bar area.
- Adhere to established drink service protocols and familiarize yourself with beverage offerings.
- Implement beverage service procedures.
- Perform additional tasks as assigned by management.
- Maintain a polished and professional appearance in accordance with uniform standards.
- Monitor liquor costs and minimize waste.
- Close the bar and ensure all items are stored correctly.
- Understand and follow all revenue-related processes.
- Provide consistent service to all guests.
- Stay informed about all ongoing functions, events, and meetings.
Benefits: Enjoy complimentary parking and golf, meal plans, medical, dental, and vision insurance, 401k, paid time off, opportunities for advancement, referral bonuses, discounted room rates, dining, spa services, and more.
Qualifications:
- Flexible availability to work days, nights, weekends, and holidays.
- Ability to lift up to 50 lbs and stand for the duration of shifts.
- RAMP Certification is required.
- Previous experience in a four-star or four-diamond hotel or resort is preferred.
- Effective communication skills in English with guests, management, and colleagues.
Omni Hotels & Resorts is an equal opportunity employer.
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