Event Service Specialist

2 weeks ago


Bedford, Pennsylvania, United States Omni Hotels Full time

Location: Bedford Springs Resort

Become a part of our esteemed team at the luxurious Omni Bedford Springs Resort, where we blend a rich historical legacy with modern amenities. This four-diamond hotel, following a significant restoration, is dedicated to providing exceptional service and experiences to our guests.

Job Overview:
If you have a flair for orchestrating memorable events such as weddings, anniversaries, and conferences, we invite you to explore this opportunity.

The role of Banquet Server / Bartender offers a competitive pay rate of $15/hr plus shares in a portion of the Banquet Services charges.

Key Responsibilities:

  • Execute all assigned banquet tasks as directed by the Banquet Captain or Managers.
  • Deliver service that meets our high standards efficiently and accurately.
  • Attend to guests' needs during events and related duties.
  • Report any maintenance or housekeeping needs to the Banquet Manager.
  • Assist in maintaining compliance with liquor liability regulations.
  • Participate in all required pre-event meetings.
  • Follow the specifications outlined in Banquet Event Orders (BEOs).
  • Set tables to exact specifications, carry trays, and provide outstanding customer service.
  • Prepare and serve alcoholic and non-alcoholic beverages.
  • Manage the setup of the bar area.
  • Adhere to established drink service protocols and familiarize yourself with beverage offerings.
  • Implement beverage service procedures.
  • Perform additional tasks as assigned by management.
  • Maintain a polished and professional appearance in accordance with uniform standards.
  • Monitor liquor costs and minimize waste.
  • Close the bar and ensure all items are stored correctly.
  • Understand and follow all revenue-related processes.
  • Provide consistent service to all guests.
  • Stay informed about all ongoing functions, events, and meetings.

Benefits: Enjoy complimentary parking and golf, meal plans, medical, dental, and vision insurance, 401k, paid time off, opportunities for advancement, referral bonuses, discounted room rates, dining, spa services, and more.

Qualifications:

  • Flexible availability to work days, nights, weekends, and holidays.
  • Ability to lift up to 50 lbs and stand for the duration of shifts.
  • RAMP Certification is required.
  • Previous experience in a four-star or four-diamond hotel or resort is preferred.
  • Effective communication skills in English with guests, management, and colleagues.

Omni Hotels & Resorts is an equal opportunity employer.



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