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Barista and Customer Service Specialist

2 months ago

Bedford, Pennsylvania, United States Omni Hotels Full time

Coffee Shop Attendant

The Coffee Shop Attendant plays a crucial role in delivering exceptional service to patrons, managing orders, selling a variety of food and beverages, and maintaining a tidy and well-organized environment.

Key Responsibilities:

  • Process orders and serve customers with professionalism and courtesy
  • Offer a selection of sandwiches, snacks, espresso drinks, and specialty beverages
  • Coordinate with the kitchen staff for inventory replenishment
  • Possess thorough knowledge of the food and beverage offerings
  • Ensure cleanliness and organization within the coffee shop
  • Accurately handle cash transactions and payments
  • Participate in staff meetings and training opportunities
  • Be knowledgeable about hotel amenities and dining options

Required Qualifications:

  • High school diploma or equivalent qualification
  • A minimum of one year of experience in a food service environment
  • Strong understanding of food and beverage service
  • Friendly demeanor and excellent interpersonal skills
  • Ability to communicate effectively in English, both verbally and in writing
  • RAMP certification is mandatory