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Client Relations Specialist

2 months ago


Charleston, West Virginia, United States V2Soft Full time
V2Soft is recognized for its commitment to excellence in the industry. We combine traditional values with innovative practices to deliver top-notch services and solutions. V2Soft takes pride in fostering a work environment that values collaboration and professional growth.

We are looking for a Sales Representative (Fulltime) to become a vital part of our sales team.

Key Responsibilities:

Customer Engagement: Build and nurture strong relationships with clients. Address customer inquiries, concerns, and payment issues effectively. Market Expansion: Identify and pursue new business opportunities. Deliver compelling, data-driven presentations and address objections. Introduce new products, brand extensions, and promotional strategies to both on- and off-premise clients. Maintain open communication with team leaders regarding any challenges or opportunities within the sales territory. Communication: Regularly check and respond to company communications in a timely manner. Order Management: Ensure timely and accurate submission of orders. Quality Control: Maintain high-quality standards. Follow company policies regarding product rotation and manage unsalable items effectively. Monthly Planning: Strategically plan for the upcoming month, adjusting strategies to meet quarterly objectives. Keep track of company goals and performance metrics daily. Product Displays: Set up and maintain product displays according to company standards, utilizing creative point-of-sale materials. Pricing Strategy: Ensure competitive pricing and promotional alignment. Sales Promotion: Clearly communicate product benefits and features using current promotional materials. Professional Growth: Continuously enhance product knowledge and sales skills. Adhere to all company policies and procedures. This list is not exhaustive and may be updated as necessary. Required Qualifications: Proficient in computer applications. A bachelor’s degree or equivalent experience in a related field. Strong analytical skills for calculating discounts, profit margins, and percentages. Excellent presentation skills and ability to engage with diverse audiences. Ability to make informed decisions in a dynamic environment. Problem-solving skills to navigate various challenges effectively. Physical Requirements: Ability to lift products weighing up to specified limits. Must be able to visually distinguish product variations. Effective communication skills are essential for interaction with clients and team members. Ability to remain mobile throughout the workday. To learn more about our company and our services, please visit our website.