Client Support Specialist
3 weeks ago
We are seeking a highly skilled Client Support Specialist to join our team at Western & Southern Financial Group. As a Client Support Specialist, you will be responsible for providing timely and courteous service to internal and external clients by researching, analyzing, and resolving service requests and complaints.
Key Responsibilities- Provide professional and courteous service to internal and external clients, making independent decisions regarding client requests and resolution of client concerns.
- Review, research, and resolve policy data to satisfy inquiries received via inbound and outbound phone interactions, written correspondence, or walk-in office visits.
- Collaborate with various departments as needed and escalate to management when necessary.
- Support the Agency by identifying marketing and recruiting event opportunities.
- Maintain accurate information and documentation within various systems, including I3 phone systems and Customer First Platform.
- Possess excellent verbal and written communication skills with the ability to successfully interpret and communicate business needs between field and home office.
- Demonstrated experience in customer service, identifying client problems/issues, providing and initiating effective solutions.
- Able to effectively articulate information to clients in an empathetic and understanding manner to resolve customer concerns/inquiry.
- Ability to prepare correspondence, reports, and forms using a prescribed format.
This position will work in an office setting and frequently require being in a stationary position for long periods of time while working at a desk, on a computer, or with other standard office equipment.
Reliable transportation is required, and willingness to travel as needed and occasionally to areas outside the territory normally assigned.
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Medical Technologist Specialist
4 weeks ago
Charleston, West Virginia, United States Millbrook Support Services Inc Full timeMillbrook Support Services Inc is seeking a Medical Technologist Specialist for a contract position in the healthcare industry.Job DetailsSpecialty: Medical TechnologistEmployment Type: Local ContractShift: 8 hoursHours per Week: 40Millbrook Support Services Inc specializes in placing healthcare providers with clients throughout the United States. We offer...
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Medical Technologist Specialist
4 weeks ago
Charleston, West Virginia, United States Millbrook Support Services Inc Full timeMillbrook Support Services Inc is seeking a Medical Technologist Specialist for a contract job in the United States. Job Description & Requirements Specialty: Medical Technologist Discipline: Allied Health Professional Employment Type: Contract 40 hours per week Shift: 8 hours Millbrook Support Services Inc is looking for a skilled Medical Technologist...
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Help Desk Support Specialist
3 weeks ago
Charleston, West Virginia, United States TEKsystems Full timeJob OverviewTEKsystems is seeking a Help Desk Support Specialist to join our team for a 3-4 month project. The successful candidate will be responsible for providing technical support and troubleshooting assistance to our clients.Job SummaryAs a Help Desk Support Specialist, you will be the primary point of contact for our clients and will be responsible for...
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Medical Technologist Specialist
4 weeks ago
Charleston, West Virginia, United States Millbrook Support Services Full timeJob SummaryMillbrook Support Services is seeking a skilled Medical Technologist to fill a local contract position in Charleston, South Carolina.Key ResponsibilitiesDeliver high-quality medical services as a Medical TechnologistCollaborate with healthcare professionals to ensure seamless patient careMeet the requirements of a 52-week contract with 40 hours of...
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IT Support Specialist
4 weeks ago
Charleston, West Virginia, United States Apex Systems Full timeJob Title: IT Support SpecialistLocation: Charleston AreaShift: Second shift: 3PM -12AM Sun- ThursResponsibilities:Perform onsite troubleshooting, repairs and upgrades for client hardware and software resolution.Provide Installation, Moves, Additions, Changes, and Dispose Activities upon request.Perform hands-on and in-depth troubleshooting and associated...
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Administrative Support Specialist
4 weeks ago
Charleston, West Virginia, United States WVFSRS Full timeJob OverviewWVFSRS is seeking a highly organized and detail-oriented Administrative Support Specialist to join our team. The successful candidate will be responsible for providing administrative support to our office, including tasks such as filing, data entry, and answering phone calls. Key Responsibilities: Maintaining accurate and up-to-date records and...
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Medical Technologist Specialist
3 weeks ago
Charleston, West Virginia, United States Millbrook Support Services Inc Full timeMillbrook Support Services Inc is seeking a Medical Technologist to fill a contract position in the healthcare industry. The ideal candidate will have experience in medical technology and be able to work independently with minimal supervision.Job Details:Specialty: Medical TechnologistEmployment Type: Local ContractShift: 8 hoursHours Per Week:...
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Certified Recovery Support Specialist
3 weeks ago
Charleston, West Virginia, United States WVFSRS Full timeJob OverviewThe Peer Recovery Support Specialist role is a unique opportunity to utilize your personal experience to guide and support others in their recovery journey.Key ResponsibilitiesAssist individuals in developing recovery plans and identifying their personal interests, goals, and strengths.Maintain accurate records of client activities and...
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Clinical Specialist
3 weeks ago
Charleston, West Virginia, United States Sevita Full timeJob SummaryWe are seeking a highly skilled Clinical Specialist to join our team at Sevita. As a Clinical Specialist, you will provide essential support to individuals with intellectual and developmental disabilities, ensuring their well-being and promoting their independence.Key ResponsibilitiesDevelop and implement individualized support plans, adhering to...
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IT Support Specialist
3 weeks ago
Charleston, West Virginia, United States Systemtec Full timeJob Title: IT Support SpecialistJob Summary: SYSTEMTEC is seeking an IT Support Specialist to join our team. The ideal candidate will have experience receiving, prioritizing, documenting, and resolving hardware and software issues working through a ticketing system.Responsibilities:Knowledge of basic computer hardware, including PCs, printers,...
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IT Support Specialist
4 weeks ago
Charleston, West Virginia, United States Hollywood Casino at Charles Town Races Full timeJob SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Hollywood Casino at Charles Town Races. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our employees and guests. This is a fantastic opportunity to work in a fast-paced environment and be a part of a dynamic team.Key...
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IT Support Specialist
4 weeks ago
Charleston, West Virginia, United States West Virginia Northern District Court Full timeJob Details for IT Support SpecialistCourt Name/Organization: West Virginia Northern District CourtKey Responsibilities:Provide technical support for court staff and external usersManage and maintain court systems and infrastructureEnsure data security and integrityRequirements:Strong technical skills and knowledge of court systemsExcellent communication and...
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Travel Nurse RN Specialist
2 weeks ago
Charleston, West Virginia, United States HealthEcareers - Client Full timeHealthEcareers - Client is seeking a travel nurse for a Med Surg / Telemetry position in [location].Job RequirementsSpecialty: Med Surg / TelemetryDiscipline: RNLength: 13 weeks48 hours per weekShift: 12 hours, nightsEmployment Type: TravelHealthEcareers - Client offers a competitive pay package with a tax-free stipend, based on 12 hour shifts and 48 hours...
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IT Support Specialist
4 weeks ago
Charleston, West Virginia, United States IFAS Full timeJob SummaryWe are seeking a highly skilled IT Support Specialist to join our team at IFAS. The successful candidate will be responsible for providing network manager support for Global Systems Operations (GSO), Internal Systems and Messaging Unit (ISM).Key ResponsibilitiesManage and troubleshoot complex virtual server networksDesign enterprise-level...
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Shelter Support Specialist
4 weeks ago
Charleston, West Virginia, United States YWCA Charleston Full timeJob Title: Shelter Support SpecialistAbout the Role:We are seeking a compassionate and dedicated Shelter Support Specialist to join our team at YWCA Charleston. As a key member of our staff, you will play a vital role in providing support and services to individuals and families in need.Key Responsibilities:* Provide emotional support and guidance to...
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IT Support Specialist II
3 weeks ago
Charleston, West Virginia, United States ValidaTek Full timeJob SummaryWe are seeking a skilled IT Support Specialist II to join our team at the Federal Law Enforcement Training Center (FLETC) in Glynco, GA. As a Help Desk Specialist Level II, you will be part of a diverse team providing IT Operations and Support to the Federal Law Enforcement Training Agency, responsible for training law enforcement professionals...
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Nursing Support Specialist
3 weeks ago
Charleston, West Virginia, United States WVU Medicine Full timeWelcome to WVU Medicine, where we're committed to delivering exceptional patient care. We're seeking a skilled Nursing Support Specialist to join our team in the Medical Surgical Unit.As a Nursing Support Specialist, you will provide direct patient care, working closely with our healthcare team to ensure the best possible outcomes for our patients. Your...
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Medical Technologist Contract Position
4 weeks ago
Charleston, West Virginia, United States Millbrook Support Services Full timeMillbrook Support Services is seeking a Medical Technologist to fill a contract position in the Charleston, South Carolina area. The ideal candidate will have experience in medical technology and be able to work independently. The contract will last for 52 weeks, with 40 hours worked per week. The shift will be 8 hours long. This is a local contract...
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Desktop Support Specialist
4 weeks ago
Charleston, West Virginia, United States Integrated Finance and Accounting Solutions Full timeJob Title: Desktop Support SpecialistIntegrated Finance and Accounting Solutions (IFAS) is seeking a highly skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees.Key Responsibilities:Manage and troubleshoot complex virtual server...
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Peer Support Specialist
4 weeks ago
Charleston, West Virginia, United States State of South Carolina Full timeJob Title: Peer Support SpecialistJoin the State of South Carolina Department of Mental Health as a Peer Support Specialist and make a meaningful difference in the lives of individuals with mental illnesses. As a Peer Support Specialist, you will work collaboratively with the NAVIGATE team to engage patients in services and meet their therapy goals.Key...