Radiology Patient Appointment Coordinator

2 weeks ago


Marathon, Florida, United States Baptist Health Full time
Position Overview:

Role Summary:
As a key member of the Radiology department, you will be responsible for managing patient appointment scheduling for various procedures, including surgical and diagnostic therapies. Your role will involve obtaining and confirming essential demographic and insurance details, ensuring a smooth registration process for patients.

Key Responsibilities:
  • Schedule patient appointments efficiently for surgical, diagnostic, and therapeutic procedures.
  • Verify and collect necessary demographic and insurance information.
  • Register patients and accurately input data into scheduling systems.
  • Maintain comprehensive records and accounts for all scheduled appointments.
  • Deliver exceptional customer service by greeting and assisting patients throughout their visit.
  • Provide guidance and training to fellow schedulers, serving as a valuable resource within the team.

Compensation:
The estimated pay range for this position is $23.87 per hour, commensurate with experience.

Qualifications:
  • High School Diploma, Certificate of Attendance, or GED is required.
  • Experience in a Healthcare or Customer Service environment is preferred, particularly in Surgery.
  • Proficient in Microsoft Office and various Scheduling Systems (e.g., Net Access, Centricity, Pathways Healthcare Scheduling, Chartlinks).
  • Knowledge of Medical Terminology is essential.
  • Experience handling high volume calls is necessary.
  • Excellent verbal and written communication skills are required.
  • Strong interpersonal and customer service abilities are a must.
  • Must demonstrate organizational skills, attention to detail, and the ability to manage multiple tasks effectively.

Minimum Required Experience:
5 Years


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