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Radiology Patient Appointment Coordinator

2 months ago


Marathon, Florida, United States Baptist Health Full time
Position Overview:

As a Patient Scheduler in the Radiology department, you will play a crucial role in managing patient appointments for various procedures including surgical and diagnostic therapies. Your responsibilities will include:

  • Collecting and confirming essential demographic and insurance details.
  • Registering patients and accurately inputting data into scheduling systems.
  • Maintaining comprehensive records and accounts.
  • Delivering exceptional customer service by assisting and welcoming patients.
  • Leading and mentoring fellow schedulers, serving as a knowledgeable resource.

Compensation: The estimated pay range for this role is $23.87 per hour, commensurate with experience.

Qualifications:

To be considered for this position, candidates must possess:

  • A High School Diploma, Certificate of Attendance, or GED.
  • Experience in a Healthcare or Customer Service environment, with a preference for surgical settings.
  • Proficiency in Microsoft Office and various Scheduling Systems (e.g., Net Access, Centricity, Pathways Healthcare Scheduling, Chartlinks).
  • Knowledge of Medical Terminology.
  • Experience handling high volume calls.
  • Excellent verbal and written communication skills.
  • Strong interpersonal and customer service abilities.
  • Organizational skills, attention to detail, and the ability to manage multiple tasks effectively.

Experience Requirement:

A minimum of 5 years of relevant experience is required.