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Customer Service Representative

2 months ago

Stevensville, Maryland, United States Public Storage Full time

{"h1": "Job Description", "p": "At Public Storage, we are seeking a highly motivated and customer-focused individual to join our team as a Property Manager. As a Property Manager, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring the overall success of our storage facilities.

Responsibilities:

* Provide excellent customer service to our customers, responding to their needs and resolving any issues in a timely and professional manner.
* Manage daily operations, including cash handling, inventory management, and facility maintenance.
* Conduct daily storage unit inspections to ensure inventory and availability.
* Audit cash drawers and make bank deposits as needed.
* Assist customers with payments and make reminder and collection calls when required.

Requirements:

* 1-2 years of customer service experience in a retail, restaurant, or fast food environment.
* Valid driver's license and reliable transportation.
* Ability to lift up to 35 pounds and walk in/around facilities for up to 50% of the workday.
* Strong communication and problem-solving skills.

What We Offer:

* Competitive hourly rate of $16.00
* Flexible and full-time schedules between 9:30am and 6pm (weekends until 5pm)
* Total Rewards package, including medical, dental, vision, 401k with match, paid time off, sick time, and flex spending
* Company-paid life, accidental death insurance, and exclusive vendor discounts
* On-site company housing available at many locations (performance and tenure required for eligibility)
* Performance-based bonuses for Property Managers

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply today"}