Medical Office Coordinator

5 days ago


Torrington, Connecticut, United States Synergy Advanced Healthcare LLC Full time
Job Description

Synergy Advanced Healthcare LLC is seeking a highly skilled Medical Receptionist to join its team in Torrington, CT. As a Medical Receptionist, you will be responsible for greeting patients, scheduling appointments, and maintaining accurate patient records. You will also manage phone inquiries, coordinate patient arrivals and departures, and assist with insurance verification.

Responsibilities:
  • Greet and communicate with patients in person or via phone or text messaging.
  • Answer phone calls, respond to patient questions, and verify patient information and reasons for visits.
  • Schedule new and existing patients in accordance with practice guidelines.
  • Communicate with Insurance Carriers to verify member benefits and complete prior authorizations for procedures and medications.
  • Keep patient information confidential.
  • Triage telephone calls and display the ability to initiate appropriate intervention in a prompt, precise, and professional manner.
  • Maintain medical supplies inventory and perform preventive maintenance to keep medical equipment operating.
  • Verify patient information by interviewing the patient, recording medical history, and confirming the purpose of the visit.
  • Secure patient information and maintain patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; and keeping patient information confidential.
  • Maintain a safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
  • Serve and protect the practice by adhering to professional standards; facility policies and procedures; and federal, state, and local requirements.
Qualifications:
  • At least one year of experience working in a Primary Care Office is preferred.
  • Basic understanding of patient care, medical terminology, coding procedures, reference tools, and appropriate clinical pharmacology for medical assistant practice scope.
  • Excellent interpersonal, organizational, and customer service skills.
  • Familiarity with electronic medical health care record systems.
  • Ability to walk, sit and stand for extended periods.
  • Ability to lift up to 50 pounds.


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