Medical Office Coordinator

4 weeks ago


Torrington, Connecticut, United States Optum Full time

Job Summary:

We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at ProHealth Physicians, part of OptumCare. As a Medical Receptionist, you will be the first point of contact for patients and will be responsible for providing exceptional customer service, managing patient flow, and maintaining accurate records.

Key Responsibilities:

  • Greet patients and conduct check-in process, collecting demographic information and verifying insurance details
  • Manage patient scheduling, including scheduling appointments and managing waitlists
  • Process payments and handle cash transactions, ensuring accurate record-keeping and compliance with financial policies
  • Provide administrative support to clinicians, including preparing charts and maintaining accurate records
  • Monitor and respond to patient messages, ensuring timely communication and resolution of issues
  • Assist with daily administrative tasks, including data entry and report generation
  • Collaborate with colleagues to ensure smooth office operations and exceptional patient care

Requirements:

  • High School Diploma or equivalent required; experience in a healthcare setting preferred
  • Intermediate level of proficiency in Microsoft Office, including Excel, Word, and Outlook
  • Excellent communication and interpersonal skills, with ability to work effectively in a team environment
  • Ability to maintain confidentiality and handle sensitive information with discretion

What We Offer:

  • Competitive hourly rate, ranging from $16.00 to $28.27 per hour, depending on experience and qualifications
  • A comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan and employee stock purchase program
  • Opportunities for professional growth and development, including training and education programs
  • A supportive and collaborative work environment, with a focus on teamwork and patient-centered care

About Us:

ProHealth Physicians, part of OptumCare, is a leading primary care physician organization in Connecticut, serving over 360,000 patients statewide. We are committed to delivering exceptional patient care and improving health outcomes through innovative and evidence-based practices.

Equal Employment Opportunity:

UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.



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