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Healthcare Office Coordinator

2 months ago

Fort Lauderdale, Florida, United States Multicultural Alliance Health Care Solutions Inc Full time
Become a Vital Part of Our Team as a Healthcare Office Coordinator at Multicultural Alliance Health Care Solutions, Inc. (MAHCS)

About Us:
At MAHCS, we are committed to delivering exceptional behavioral health services to the residents of Broward County in South Florida, focusing on those who are underserved. Our dedicated team works tirelessly to remove obstacles to quality mental health care by providing services in various languages.

Position Overview:
We are seeking a meticulous Healthcare Office Coordinator to assist our clients in obtaining timely and effective care.

Primary Duties:

  • Referral Coordination:
    • Manage and track healthcare referrals.
    • Facilitate care transitions with outside providers.
  • Insurance and Eligibility Support:
    • Guide clients through insurance benefits and eligibility processes.
    • Maintain accurate and current records.
  • Medical Record Management:
    • Process requests for medical records.
    • Ensure adherence to privacy regulations.
  • Appointment Management:
    • Organize appointments and follow up with clients.
    • Collaborate with therapists for necessary assessments.
  • Medication Appointment Support:
    • Coordinate medication-related appointments.
    • Provide timely reminders to clients.
  • Client Service and Quality Control:
    • Deliver outstanding customer service.
    • Document client interactions and follow-ups.
    • Ensure compliance with quality assurance standards.

Required Qualifications:

  • High school diploma is mandatory; a degree in healthcare administration is preferred.
  • Familiarity with medical terminology and insurance processes.
  • Experience with electronic health record systems is advantageous.
  • Excellent communication and interpersonal abilities.
  • Capability to manage sensitive information with discretion.
  • Strong attention to detail and precision.

Work Environment:

  • Office-based position with interactions with clients and providers.
  • Occasional lifting of supplies may be necessary.
  • Standard office hours with potential for additional hours.

We are dedicated to fostering diversity and equal opportunity in employment. Join us at MAHCS for a fulfilling career in healthcare administration.