Service Operations Manager
2 months ago
About the Role
TK Elevator Corporation is seeking an experienced Superintendent- Service to join our team in Jackson, MS.
Key Responsibilities
- Conduct quality audits at job sites to ensure efficient and cost-effective route work.
- Perform NIM job audits within 15 days of construction and modernization turnovers, identifying potential issues and providing feedback for improvement.
- Assist mechanics with jobs, including troubleshooting and on-the-job training.
- Review route profitability and call backs using accounting reports, providing feedback and data to management.
- Participate in and assist with safety training.
- Provide technical input to sales staff on scope of work and materials needed for repair work, including labor and material costs.
- Provide feedback to service managers prior to field evaluations and performance ratings.
- Maintain up-to-date knowledge of federal, state, and local elevator industry code requirements.
- Maintain strong familiarity of company products through training classes and reviewing factory equipment updates.
- Determine and order necessary materials for repairs.
Requirements
- Thorough knowledge of the construction industry and general management skills, or equivalent combination of education and experience.
- Ability to write reports, contract proposals, and business correspondence.
- Ability to effectively present information and respond to questions from management and customers.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret technical instructions and deal with abstract and concrete variables.
Reasonable Accommodations
TK Elevator Corporation may make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the role.
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