Freight Operations Senior Manager

3 weeks ago

California, United States DeBellis Catherine & Morreale - Corporate Staffing Full time
Job Title: Freight Operations Senior Manager/Director

The Senior Freight Operations Manager/Director will lead and manage all aspects of ocean, air freight, and inland transportation and logistics operations. This individual will be responsible for overseeing the movement of goods, optimizing carrier relationships, and ensuring efficient and cost-effective freight management. Its strategic leadership and operational expertise will be instrumental in driving the success while maintaining a focus on customer satisfaction and continuous improvement.

Key Responsibilities:Strategic Leadership:
  • Formulate and implement both short-term and long-term strategies that harmonize with the company's overarching aims.
  • Create and deploy tactical approaches to enhance the efficiency of freight routes, load consolidation, and transportation models that contribute to the company's profitable growth.
Operational Excellence:
  • Develop and implement key performance indicators (KPIs) to monitor the operation performance.
  • Implement processes and procedures that ensure smooth operations, including order processing, tracking, and reporting.
  • Implement best practices to minimize transit times, reduce costs, and enhance overall efficiency.
  • Develop and maintain documentation of standard operating procedures to ensure consistency and compliance.
  • Evaluate supplier performance based on key metrics and implement corrective actions when necessary.
  • Evaluate and implement transportation management systems (TMS) and logistics technology to improve visibility and efficiency.
  • Stay informed about industry trends and emerging technologies that can enhance freight operations.
Customer Satisfaction:
  • Collaborate with the sales team to understand customer needs and expectations related to freight operations.
  • Ensure timely and accurate delivery of goods, addressing any customer concerns promptly.
  • Monitor and oversee freight costs, pinpointing chances for cost reduction, and furnishing feedback to procurement for rate negotiation and route optimization.
Risk Management:
  • Identify potential risks and disruptions in the freight network and develop strategies to mitigate them.
  • Implement contingency plans to address unforeseen events that could impact operations.
Reporting and Analytics:
  • Provide regular reports and updates to senior management on operational achievements, challenges, and improvements.
Team Management:
  • Lead and mentor a team of professionals, fostering a collaborative and results-oriented work environment.
  • Set clear expectations, provide guidance, and support the professional development of team members.

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