Senior Operations Manager

1 month ago

Los Angeles California, United States Hireio, Inc. Full time
About the Role

We are seeking a highly skilled Senior Operations Manager to join our team at Hireio, Inc. as a key member of our operations team. The successful candidate will be responsible for overseeing the efficient management of our warehouse operations, ensuring seamless logistics and supply chain management, and driving cost optimization initiatives.

Key Responsibilities
  • Warehouse and 3PL Management: Directly manage company-owned warehouse operations, ensuring effective utilization of space, safety protocols, and efficient stock movement.
  • Collaborate with 3PLs: Work closely with third-party logistics providers to ensure efficient and cost-effective storage and distribution solutions.
  • Internal Liaison: Act as the primary liaison between various departments within the company, facilitating smooth communication and timely resolution of any challenges.
  • In/Outbound Shipment: Oversee and manage all inbound and outbound shipments, ensuring timely deliveries and optimal efficiency. Coordinate with freight companies and internal teams to ensure the timely receipt and dispatch of goods.
  • Inventory Management: Monitor and manage inventory levels, ensuring optimal stock levels are maintained. Implement strategies for efficient stock rotation, reducing wastage and costs associated with holding excessive inventory.
  • Returns Management: Oversee and streamline the returns process, ensuring quick processing and minimal impact on the business. Analyze return data to identify trends, root causes, and areas for improvement, implementing changes as necessary.
  • Cost Analysis and Optimization: Analyze storage and shipment costs to identify areas for savings and optimization. Implement strategies and negotiate contracts to achieve cost reductions without compromising service quality.
  • ERP System Expertise: Leverage experience with ERP systems, preferably SAP and NetSuite, to optimize operational processes, ensure data accuracy, and generate insights for continuous improvement.
Requirements
  • Education: Bachelor's degree in business, operations, or a related field. Master's degree is a plus.
  • Experience: 5+ years of experience in operations management, preferably in a similar industry.
  • Skills: Demonstrable expertise in cost analysis and optimization in logistics and storage. Extensive experience with ERP systems, notably SAP and NetSuite. Strong analytical, problem-solving, and decision-making skills.
  • Language: Mandarin required as this position frequently interfaces with suppliers in Asia.

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