Senior Operations Manager

20 hours ago

Tustin California, United States DrBalcony Full time
Job Title: Senior Field Operations Manager

At DrBalcony, we are seeking a highly skilled and experienced Senior Field Operations Manager to join our team. As a key member of our operations team, you will play a crucial role in ensuring the smooth execution of our on-site inspection operations.

Key Responsibilities:
  • Team Management: Oversee the daily activities of field inspectors, ensuring they follow all company procedures and safety protocols while on-site.
  • Scheduling and Coordination: Coordinate inspection schedules, assign inspectors to job sites, and ensure that all inspections are completed within the designated timeframe.
  • Quality Control: Monitor inspection quality, ensuring that all work meets company and regulatory standards.
  • Training and Development: Provide ongoing training and support to inspectors, ensuring they are equipped with the knowledge and tools necessary to perform their duties effectively.
  • Communication: Serve as the primary point of contact between inspectors, project managers, and clients, ensuring clear and consistent communication.
  • Problem-Solving: Address any issues that arise during inspections, providing solutions that maintain project timelines and quality standards.
  • Reporting: Maintain detailed records of inspection activities, including reports on inspection outcomes, inspector performance, and any issues encountered.
  • Onboarding: Oversee the onboarding process for new inspectors, ensuring they are fully integrated into the team and understand all protocols and procedures.
  • Hiring Inspectors: Manage the hiring process for new inspectors, including recruitment, interviews, and selection.
  • Point of Contact for Inspectors: Act as the main point of contact for all on-field inspectors, addressing their concerns and providing support as needed.
  • System Improvement: Assist in improving systems and processes for inspectors to enhance efficiency and effectiveness.
  • Team Growth and Improvement: Help grow and improve the inspection team by identifying areas for development and implementing strategies for improvement.
  • Approve Expert Statements and Payments: Assist with the approval of expert statements and payments, ensuring accuracy and timeliness.
  • Collaboration: Work closely with the scheduler and engineering team to bridge any outstanding gaps between departments and ensure cohesive operations.
Requirements:
  • Qualifications: Minimum of 5-7 years of experience in operations management, preferably within the construction or engineering industry.
  • Leadership Skills: Proven ability to lead and manage a team with strong organizational and problem-solving skills.
  • Technical Knowledge: Familiarity with SB 326 and SB 721 regulations is highly desirable.
  • Communication: Excellent verbal and written communication skills.
  • Attention to Detail: Strong attention to detail with the ability to ensure high-quality work under tight deadlines.
  • Technology Proficiency: Proficient in using scheduling and project management software.

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