Accounts Receivable Associate
2 weeks ago
We are seeking an experienced Accounts Receivable Associate to join our team. In this role, you will be responsible for collecting payments from customers, resolving disputes, and maintaining accurate records.
Key Responsibilities:
- Collect payments from customers via phone, email, or mail.
- Respond to customer inquiries and resolve disputes in a professional and courteous manner.
- Maintain accurate records and reports to track account activity.
- Develop and implement strategies to reduce delinquency and increase cash flow.
- Collaborate with internal teams to improve overall customer experience.
Requirements:
- Bilingual in English/Spanish required.
- High school diploma or equivalent required; 4+ years of experience in collections-related duties preferred.
- Proficient in Microsoft Office Suite, including Word, Excel, and Outlook.
- Excellent communication and conflict resolution skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
Estimated Salary: Up to $53,000 per year.
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