Senior Financial Advocate for Patient Care
6 days ago
The patient financial counselor role at Advanced Surgery Centers involves providing personalized financial guidance to patients, addressing inquiries related to pre-certification, insurance co-payments, coinsurance and deductibles associated with surgical costs.
Compensation Package:The estimated annual salary for this position is $60,000 - $70,000 per year.
Key Responsibilities:We are seeking a highly skilled and compassionate individual to join our team as a Senior Financial Advocate for Patient Care. The selected candidate will be responsible for:
- Identifying and contacting patients facing financial difficulties to assess their ability to pay and provide resources to help them navigate the complex healthcare system.
- Verifying insurance coverage, deductibles, copays, coinsurance, authorization requirements, and other relevant information for surgeries to ensure seamless communication between patients and healthcare providers.
- Collaborating with patients to establish payment plans according to Advanced Pain Care guidelines, taking into account their unique financial situations and goals.
- Providing excellent customer service and communicating effectively with patients, both verbally and in writing, to address their concerns and needs.
In addition to these key responsibilities, the ideal candidate will have:
- A high school diploma or equivalent required; Associate Degree in business, medical billing, or a related field is preferred.
- One or more years of experience in a healthcare environment, with a focus on customer service and communication skills.
- Knowledge of billing cycles, accounting concepts, EMR systems, and strong computer skills.
- Familiarity with medical terminology, ICD-9, ICD-10, and CPT coding.
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