Account Management Associate II

3 weeks ago


Fresno, California, United States Kaiser Permanente Full time

pbJobSummary:/bWeareseekingahighlymotivatedanddetail-orientedAccountManagementAssociateIItosupportouraccountstrategy,includingdatacollectionandteamcommunicationswithcustomers,consultants,brokers,and/orchannelpartners.Theidealcandidatewillhaveexcellentcommunicationskillsandbeabletoaddressbasiccustomerquestionsandconcerns.brbrbKeyResponsibilities:/bbrWorkwiththeteamtoobtainandsharebasicinformation.brListenandaddressperformancefeedback;providefeedbacktoteammembers.brLearnnewrelevantknowledgeandskills;acknowledgestrengthsandweaknessesbasedoncareergoalsandtakeactiontoleverage/improvethem.brAdapttochange,challenges,andfeedbackwithmoderateguidance.brRespondtotheneedsofotherstosupportcompletionofroutineworktasks.brFollowdetailed,dailyinstructionstocompleteroutinetaskswithmoderatesupervision.brCollaboratewithotherswithintheteamtoaddressroutineandsomenon-routinetaskissues;communicatestatusandescalatemorecomplexissues.brAdheretoestablishedpriorities,deadlines,andexpectations.brIdentifyandspeakupforimprovementopportunitieswithintheteam.brbrbRequirements:/bbrHighSchoolDiplomaorGED,orequivalent.brMinimumone(1)yearofexperienceworkinginacorporateorbusinessofficeenvironment.brAccidentandHealthInsuranceLicense(California)within3monthsofhire.brbrbAboutKaiserPermanente:/bbrKaiserPermanenteisaleadinghealthcareorganizationdedicatedtoprovidinghigh-quality,patient-centeredcare.Wearecommittedtomakingapositiveimpactinthelivesofourmembersandthecommunitiesweserve./p


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