Community Connection Specialist

3 days ago


Canton, Ohio, United States YMCA Of Central Stark County Full time
About Us

The YMCA Of Central Stark County is a leading nonprofit organization committed to strengthening community through youth development, healthy living, and social responsibility.

Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Representative. In this role, you will provide exceptional service to our members, guests, and program participants, contributing to member engagement and satisfaction.

Key Responsibilities
  1. Deliver Excellent Service: Provide outstanding service to members, guests, and program participants, handling inquiries and resolving concerns in a professional and courteous manner.
  2. Promote Membership and Programs: Promote and sell memberships and programs, highlighting the benefits and value of the YMCA Of Central Stark County.
  3. Build Relationships: Build relationships and connect community members to the YMCA, fostering a sense of belonging and community spirit.
Requirements

To be successful in this role, you will need:

  • Excellent Communication Skills: Strong listening and communication skills, with the ability to empathize and problem solve.
  • Customer Focus: Eagerness to welcome, connect, and engage with others.
  • Previous Experience: Previous customer service, sales, or related experience.
  • Technical Skills: Solid computer skills and Microsoft Office experience.
Working Conditions

This is a part-time position, requiring a minimum of 2 weekday shifts plus weekends, with approximately 15-20 total hours per week. The salary for this role is $11.10/hour, commensurate with experience.



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