Program Director for Veteran's Affairs Business Unit

1 week ago

Los Angeles, California, United States Ad Hoc LLC Full time
About the Role

We are seeking a highly experienced and skilled Program Director to lead our Veteran Affairs Business Unit. As a key member of our team, you will be responsible for managing all aspects of program performance, coordinating program activities across multiple projects, and serving as a trusted advisor and representative with our customer.

Key Responsibilities
  • Manage program performance, including technical, contractual, administrative, and financial aspects.
  • Exhibit extensive knowledge of project management processes, methodologies, and tools, and adapt them to our organization.
  • Manage contract revenue, billable utilization, and gross margin achievement.
  • Serve as a trusted advisor and representative with our customer.
  • Cultivate and maintain strong customer relationships to understand needs and maximize customer satisfaction.
  • Communicate with stakeholders regarding changes to program scope, timeline, or budget.
  • Manage and support change management best practices.
  • Translate customer vision and drive project activities to successful outcomes.
  • Organize people, technology, culture, and operations to drive solutions to complex business problems.
  • Oversee program/project activities to ensure compliance, timely completion, and budget adherence.
  • Identify issues and conflicts and problem-solve solutions.
  • Manage Project and Program leaders to communicate effectively with stakeholders.
  • Negotiate outcomes and agreements beneficial to the project, program, and company.
  • Partner with practice and growth leaders to identify and drive growth opportunities.
  • Identify program risks and manage mitigation techniques.
  • Ensure program adherence to ISO and CMMI quality standards.
  • Achieve CPARS ratings above Satisfactory.
  • Exude leadership qualities and influence decisions for project success.
  • Create and build team culture and drive consensus.
  • Responsible for hiring, performance management, timecard reviews, PTO management, and team development.
Requirements
  • Bachelor's degree and 10+ years of experience (relevant experience may substitute for education).
  • 5 years of experience managing technology service delivery projects.
  • Substantial experience working with the Veteran's Administration.
  • Project Management Professional (PMP) and/or ITIL certified.
  • Agile certification required (e.g., PMI-Agile Certified Practitioner, AgilePM Foundation, ICAgile Certified Professional, Certified Scrum Master, SAFe Agilist).
  • Extensive experience with Agile project management methodology.
  • Knowledge of planning, programming, budgeting, and resourcing.
  • Experience with project management software tools.
  • Prior government or government contracting experience.
  • Experience supporting FFP and T&M government contracting.
  • Experience delivering large-scale Prime contracts.
  • Experience managing subcontractors.
  • Experience working within AWS & Salesforce.
  • Experience managing 100+ employees (direct and indirect).
  • Experience managing a $100 million portfolio in TCV and annual revenue.
  • Ability to receive Adjudication from VA.
What We Offer
  • Company-subsidized Health, Dental, and Vision Insurance.
  • Use What You Need Vacation Policy.
  • 401K with employer match.
  • Paid parental leave after one year of service.
About Ad Hoc LLC

Ad Hoc LLC is an Equal Opportunity/Affirmative Action Employer. We are committed to creating a diverse and inclusive work environment that values and respects all individuals. We believe that our differences are what make us stronger and more innovative, and we strive to create a workplace where everyone feels valued, supported, and empowered to succeed.

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