Customer Service Associate

4 weeks ago


Billings, Montana, United States Bonnie Dedmore - State Farm Agent Full time
Job Overview

As a Customer Service Representative with Bonnie Dedmore State Farm Insurance Agency, you will play a critical role in generating exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities
  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.

Requirements
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.


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