Customer Relationship Associate

3 weeks ago


Billings, Montana, United States Swoon Full time
Overview

Swoon, a leading staffing solutions provider, offers an exciting opportunity for a Customer Relationship Associate to join their team in Billings, Montana.

Compensation Package

The successful candidate will be rewarded with a competitive compensation package of $20 per hour, along with benefits.

Job Summary

We are seeking an experienced professional to serve as a Customer Relationship Associate, responsible for performing title release processes, participating in analysis, and creating reporting for the process.

Responsibilities:
  • Collaborate with management to analyze operational performance data and report on findings.
  • Partner with team members to drive process improvements within department initiatives.
  • Coordinate and participate in functional operations reviews, analyzing necessary data for informed decision-making.
  • Lead or participate in site-impacting projects such as customer onboarding, process changes, and more.
  • Enable productive relationships within the line of business and other functions by providing responsiveness and support.
  • Proactively work with others to ensure timely delivery of quality and efficient fulfillment activities.
  • Provide advice to internal business partners and peers to support process completion within established procedures.
Requirements:
  • 1+ years of clerical/administrative/secretarial experience.
  • Strong attention to detail, with document matching being a significant part of the position.
Preferred Skills:
  • Previous banking/FI experience.
  • Strong Microsoft Office suite skills, including Outlook.
About Swoon

Swoon is a trusted partner for Fortune 500 clients, with a strong reputation for delivering exceptional results. Our company values innovation, collaboration, and excellence in everything we do.



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