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Customer Service Associate

3 weeks ago


Billings, Montana, United States U-Haul Full time
Overview

The role of a Customer Service Representative at U-Haul is to provide exceptional service and support to customers. This involves assisting with U-Haul products and services, using smartphone-based technology to manage rentals and inventory, and ensuring that equipment is properly maintained.

This position offers opportunities for advancement, career stability, and on-the-job education through U-Haul University. The salary range for this role is approximately $ $35,000-$50,000 per year, depending on location and experience.

Responsibilities
  • Assist customers with U-Haul products and services
  • Use U-Scan technology to manage rentals and inventory
  • Maintain equipment on the lot, including cleaning and inspecting
  • Answer customer questions and educate them on products and services
  • Prepare rental invoices and accept returned equipment
Requirements
  • Valid driver's license
  • High school diploma or equivalent