Customer Service Leader

3 days ago


Rochester, New York, United States Genuine Parts Company Full time
Job Summary:

Sr. Customer Service Representative: A Key Role in Motion Industries

Motion Industries is seeking a skilled Sr. Customer Service Representative to join our team. As a key member of our sales and support team, you will be responsible for providing exceptional customer service, responding to customer inquiries, and ensuring customer expectations are accurately determined and met.

This role requires in-depth knowledge of Motion Industries' products and services, as well as strong communication and negotiation skills. You will work closely with customers to understand their needs and wants, and provide guidance and advice to less experienced representatives.

The ideal candidate will have a high school diploma or equivalent, and at least five years of related experience. Excellent computer skills, time management, and attention to detail are also essential for this role.



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