Team Lead Customer Service and Retail Administration

3 weeks ago


Rochester, New York, United States Goodwill of the Finger Lakes Full time
About the Role

The Customer Service Team Leader is a key member of our retail team, responsible for driving sales growth, improving customer satisfaction, and promoting a positive shopping experience. As a leader, you will be expected to motivate and develop your team members, provide coaching and feedback, and make decisions that impact the success of the store.

You will also be responsible for managing store inventory, controlling expenses, and maintaining a clean and organized store environment. Your ability to analyze data, identify trends, and make informed decisions will be essential in driving business results and achieving our sales goals.



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