Customer Service Representative

4 days ago

College Station, Texas, United States Malek Service Full time
About the Role

We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Malek Service. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities
  • Schedule appointments for HVAC, Plumbing, and Electrical service
  • Ensure a company-wide commitment to quality and total customer satisfaction
  • Perform follow-up customer satisfaction calls
  • Work with dispatch to improve accuracy in scheduling and speed of response
  • Be willing to actively participate in continuous CSR training
Requirements
  • Must pass background check and drug test
  • Must be willing to answer on-call phone calls on a rotating schedule
  • Work well as a team player in a team setting
  • Goal-oriented, dedication to your work and willingness to learn
  • Successful work experience in the area of customer service or sales, preferred
  • Superior organizational and task management skills
  • Ability to professionally resolve any customer concern or complaint and assure total customer satisfaction
Benefits
  • Outstanding bonuses
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability, Cancer & Supplemental Insurance
  • 401K Matching
  • Vacation Pay
  • Holiday Pay
  • Continuing education and development
  • Ability to move up within the company
  • Personal, Professional and Financial Goal focused
Physical Requirements
  • Sitting at a desk for most, if not all, of the day
  • Be able to take an on call phone home based on a rotating on call schedule
Education
  • A high school diploma or equivalent. On-site training and continued education will be provided.
  • 2 years or more in customer service experience, preferred.
Compensation
  • This position will earn an annual compensation including the opportunity to make commissions and incentives.
Schedule
  • Working hours for this position are Monday-Friday 8:00am-5:00pm with a 60-minute lunch break. Taking on-call phone calls will also occur on a rotating schedule.
Commitment to Diversity

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Malek Service recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.

  • Customer Service Representative

    3 days ago

    College Station, Texas, United States H-E-B Full time

    Customer Service RepresentativeH-E-B is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for selecting, sorting, and unloading items to complete eCommerce online orders. You will also be responsible for providing superior customer service, answering product-related questions, and...

  • Customer Service Representative

    3 days ago

    College Station, Texas, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's Pizza LLC, we're looking for a skilled Customer Service Representative to join our team. As a key member of our front-of-house staff, you'll be responsible for providing exceptional customer experiences.Key Responsibilities:Greet customers and provide a positive, engaging experience.Take customer orders using our...

  • Customer Service Representative

    1 month ago

    College Station, Texas, United States FastSigns Full time

    Customer Service Representative Job DescriptionFASTSIGNS College Station is seeking a highly motivated and detail-oriented individual to fill the role of Customer Service Representative/Inside Sales Representative. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key...

  • Customer Service Representative

    2 weeks ago

    College Station, Texas, United States Domino's Franchise Full time

    Job Title: Customer Service RepresentativeAs a Customer Service Representative at Domino's Pizza, you will be the first point of contact for our customers, providing a positive and professional experience.Key Responsibilities:Provide exceptional customer service through phone, email, and in-person interactionsRespond to customer inquiries and resolve issues...

  • Customer Service Representative

    2 weeks ago

    College Station, Texas, United States FastSigns Full time

    Customer Service Representative Job DescriptionFASTSIGNS College Station is seeking a highly motivated and detail-oriented individual to fill the role of Customer Service Representative/Inside Sales Representative. As a key member of our team, you will be responsible for providing exceptional customer service and driving sales growth.Key...

  • Customer Service Representative

    2 weeks ago

    College Station, Texas, United States FastSigns Full time

    Customer Service Representative OpportunityFASTSIGNS College Station is seeking a highly motivated and detail-oriented individual to fill the role of Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Initial contact with current and...

  • Customer Service Representative

    3 days ago

    College Station, Texas, United States FastSigns Full time

    Customer Service Representative at FASTSIGNS College StationFASTSIGNS College Station is seeking a highly motivated and detail-oriented individual to fill the role of Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Initial contact with...

  • Customer Service Representative

    1 month ago

    College Station, Texas, United States FastSigns Full time

    About the RoleFASTSIGNS College Station is seeking a highly motivated and detail-oriented individual to fill the position of Customer Service Representative/Inside Sales Representative. As a key member of our team, you will be responsible for providing exceptional customer service and driving sales growth.Key ResponsibilitiesInitial contact with current and...

  • Customer Service Representative

    1 week ago

    College Station, Texas, United States EZCORP Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing sales and loans, and performing opening and closing store duties.Key Responsibilities:Provide excellent customer service by...

  • Customer Service Representative

    1 week ago

    College Station, Texas, United States CS Ford Lincoln, LLC Full time

    Job DescriptionThe Customer Service Representative at CS Ford Lincoln, LLC is responsible for providing exceptional customer service and handling all service and repair transactions. This includes receiving and processing payments, explaining vehicle service recommendations, and completing estimates and invoices.The ideal candidate will have a high school...

  • Customer Service Representative

    2 months ago

    College Station, Texas, United States H-E-B Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As an In-Store Shopper, you will play a critical role in ensuring our customers receive exceptional service and experience.Key ResponsibilitiesSelect and sort merchandise from the sales floor to complete customer online...

  • Customer Service Representative

    1 week ago

    College Station, Texas, United States The UPS Store Full time

    The UPS Store is seeking a highly skilled Customer Service Representative to deliver exceptional customer experiences in a fast-paced retail environment.As a key member of our team, you will be responsible for receiving and processing packages for courier shipment, operating various equipment and devices, and providing accurate information on our products...

  • Customer Service Representative

    1 week ago

    College Station, Texas, United States CSL Plasma Full time

    Job SummaryCSL Plasma is seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for ensuring the smooth operation of our donor center, providing exceptional customer service, and maintaining a safe and efficient work environment.Key ResponsibilitiesPrepare the...

  • Customer Service Representative

    4 days ago

    College Station, Texas, United States Prosperity Bank Full time

    Job SummaryAs a Customer Service Representative - Cash Handling at Prosperity Bank, you will be responsible for providing exceptional customer service while performing various cash handling functions. This role requires a high level of accuracy, attention to detail, and excellent communication skills.Key Responsibilities Process deposits, withdrawals, and...

  • Customer Service Representative

    1 week ago

    College Station, Texas, United States Walgreens Full time

    As a Customer Service Associate at Walgreens, you will provide exceptional customer experiences by modeling and delivering a distinctive and delightful service. Key responsibilities include registering sales on assigned cash registers, offering customers courteous, fair, friendly, and efficient checkout services, and recommending items for sale. You will...

  • Customer Service Representative

    1 week ago

    College Station, Texas, United States M&T Bank Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at the South Atherton Branch. As a key member of our branch team, you will be responsible for providing exceptional customer service and resolving routine customer problems in a timely manner.Key Responsibilities:Provide differentiated customer experiences by...

  • Customer Service Representative

    2 weeks ago

    College Station, Texas, United States Ollie's Bargain Outlet Full time

    About Ollie's Bargain OutletOllie's Bargain Outlet is a leading retailer of closeout merchandise, offering a wide selection of products at discounted prices. Our team is dedicated to providing exceptional customer service and creating a positive shopping experience for our customers.Job SummaryWe are seeking a Customer Service Associate to join our team. As...

  • Customer Service Representative

    3 weeks ago

    College Station, Texas, United States Lowe's Companies Full time

    Job SummaryLowe's is seeking a Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for providing exceptional customer service, answering customer questions, and resolving customer issues in a timely and professional manner.Key ResponsibilitiesProvide excellent customer service, answering customer questions...

  • Customer Service Representative

    3 weeks ago

    College Station, Texas, United States Heart of Texas Goodwill Industries, Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our retail operations.Key...

  • Customer Service Representative

    1 month ago

    College Station, Texas, United States AccuWeather Careers Full time

    Job Title: Customer Service SpecialistAbout the Role:We are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at AccuWeather Careers. As a key member of our Operations Department, you will be responsible for providing exceptional service support to our clients, ensuring their needs are met with courtesy, accuracy, and...