Member Services Representative
11 hours ago
Join the J.F. Shea Family of Companies team as a Member Services Attendant at Trilogy at Vistancia. As a key member of our team, you will be responsible for providing exceptional customer service to our residents and guests, ensuring a positive experience at our Club.
Key Responsibilities:- Provide warm and welcoming service to members and guests, responding to their needs and requests in a timely and professional manner.
- Screen members and guests for access to the Club, issue identification cards, and provide information on Club amenities and services.
- Assist with administrative tasks, such as mail delivery, email and phone calls, and data entry.
- Maintain the organization and function of the front office, including inventory management and equipment maintenance.
- Provide a clean and safe environment for members and guests.
- High school diploma or equivalent preferred.
- One to three years' customer service or hospitality experience preferred.
- Computer literate with proficiency in Microsoft Office.
- Excellent verbal communication and customer service skills.
- Ability to work independently with little supervision and as part of a team.
This position operates indoors and routinely uses standard office equipment. The noise level in the work environment is usually moderate.
Physical Demands:The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly required to see, hear, speak clearly and understand the speech of another person, sit or stand for extended periods of time, walk or be able to move around the work space, use hands to fingers, handle or feel, bend, and reach with hands and arms. The employee must be able to occasionally lift and/or move up to 20 pounds.
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