Flexible Receptionist Position

2 months ago


Newton Upper Falls, United States Stone Rehab and Senior Living Full time
Position Overview

Stone Rehabilitation and Senior Living

Role: On Call Receptionist

Schedule: Available as needed for day, evening, and weekend shifts.

This role involves providing coverage for full-time and evening receptionists during their absences due to vacation or illness. We are looking for a dedicated individual who takes pride in delivering exceptional service, particularly to our senior residents. While experience with the elderly is preferred, we are open to training the right candidate.

Key Responsibilities:

  • Manage a busy reception area, welcoming and directing visitors, including residents, family members, and vendors.
  • Ensure compliance with building security protocols, including visitor sign-in and alarm procedures.
  • Handle incoming calls on a multi-line switchboard, connecting callers to the appropriate departments.
  • Provide basic information about the facility, including brochures and informational packets, and direct inquiries regarding admissions to the appropriate personnel.
  • Maintain a friendly and professional demeanor while greeting all visitors and assisting them as needed.
  • Perform various clerical tasks such as scanning, photocopying, and faxing as assigned by department heads.
  • Stay vigilant regarding resident safety and communicate any concerns to the appropriate staff.
  • Familiarize yourself with all emergency procedures and protocols of the facility, ensuring readiness to act if necessary.

Qualifications:

  • Exceptional interpersonal skills with the ability to engage effectively with diverse individuals.
  • Demonstrated good judgment and initiative in various situations.

Stone Rehab and Senior Living is an equal opportunity employer. All qualified individuals will be considered for employment without regard to race, color, religion, gender, sexual orientation, sexual identity or expression, genetics, national origin, age, disability, pregnancy, political affiliation, veteran status, or any other status protected by local, state, or federal law.

Job Posted by ApplicantPro

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