Customer Service Representative
1 week ago
About YouFit
">YouFit Gyms is a dynamic and fast-paced environment where passion, humility, and authenticity thrive. Our commitment to HEART means we value each individual for who they are and what they bring to the table.
">Our Culture
">We strive for FLEXIBILITY, allowing you to explore new ideas and approaches, while emphasizing STRENGTH and ACCOUNTABILITY in all aspects of our work.
">Your Role as Front Desk Representative
">In this role, you will create a positive member experience through exceptional customer service, delivering outstanding interactions with members, prospects, and guests. Your primary responsibility will be to provide an energetic and professional atmosphere, fostering self-motivation to progress your sales and service skills.
">Main Responsibilities
">- ">
Create a stellar first impression by delivering outstanding customer service to all members and guests.
">Contribute to revenue-generating goals, including retail, membership, and personal training.
">Sell memberships and personal training packages confidently, presenting options to potential members.
">Assist managers in completing outgoing sales calls and generating members through referrals or outside leads.
">Conduct engaging club tours.
">Assist with maintaining the cleanliness of the facility, adhering to current policies and ensuring the club meets company standards.
">Address member inquiries, concerns, and general questions professionally and promptly, escalating issues when necessary.
">
Requirements
">- ">
Must be at least 18 years old.
">Possess effective communication skills for phone calls and in-person interactions.
">Confidently discuss and sell memberships and personal training packages.
">Commit to ongoing training and development.
">Have a customer service-oriented mindset with a passion for fitness and helping others.
">Ability to stand for extended periods.
">Ability to multitask.
">
Why Join YouFit?
">At YouFit, we prioritize employee learning and offer comprehensive training programs to enhance your skills. Our team-centric environment fosters collaboration, performance-based growth, and fun competitions throughout the year.
">Estimated Salary Range: $12-$15 per hour, depending on location and experience.
">Equal Employment Opportunities (EEO): YouFit Gyms provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics.
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