Customer Service Representative

2 days ago


Miami, Florida, United States 19343 S. Dixie Hwy Full time
Job Summary

We are seeking a motivated and customer-focused individual to join our team as a Restaurant Team Member at our location in 19343 S. Dixie Hwy.

Job Description

The ideal candidate will have excellent communication skills, be able to work well under pressure, and provide exceptional customer service. In this role, you will be responsible for performing assigned workstation duties to ensure quality products and service are delivered to our customers meeting Papa John's standards.

You will comply with Papa John's uniform, appearance, and operations standards as defined in the Operations Manual, PIZZAcademy, Team Member Handbook, and with federal, state, and local laws and ordinances.

Responsibilities:
  • Perform assigned workstation duties including making quality products, preparing ingredients, taking orders, providing quality customer service through positive and professional interaction with customers by phone or in person, and acting with a sense of urgency in everything they do.
  • Work as part of a team and assist each other by being on time for their shift, supporting other workstations during their shift, and completing all closing duties, including cleaning, at the end of each shift. Enhance the company's image by complying with uniform and appearance standards. Contribute to an atmosphere of teamwork, energy, and fun.
  • Accurately use the FOCUS System, to process cash, and/or credit card transactions. Support sales efforts by suggestively selling to increase the check average when taking an order. Protect the company's assets by maintaining organized, safe, and clean work areas; comply with safety and security standards at all times.
What We Offer

As a Restaurant Team Member at Papa John's, you can expect a competitive salary and benefits package that includes:

  • A starting hourly wage of $12-$15 per hour, depending on experience and qualifications
  • Opportunities for advancement and professional growth
  • A fun and dynamic work environment
  • A comprehensive training program to help you succeed in your role
  • A range of benefits, including medical, paid vacation, and more
Requirements

To be considered for this role, you must:

  • Be at least 16 years old
  • Have reliable transportation to and from work
  • Be able to work a variety of shifts, including mornings, afternoons, evenings, and weekends
  • Have excellent communication and customer service skills
About Us

Papa John's is a leading pizza chain with locations across the country. We are committed to serving high-quality food and providing exceptional customer service in a friendly and welcoming environment.

Contact Information

Please apply in person at our location in 19343 S. Dixie Hwy, or submit your application online.



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