Telecommunications Field Technician
2 weeks ago
About Conterra Ultra Broadband
Conterra Ultra Broadband specializes in delivering tailored technology-driven network solutions for businesses across the nation. With over 25 years of experience, our dedicated team of local experts has been involved in the design, construction, and management of our extensive fiber network spanning over 11,000 miles.
We are dedicated to offering fiber-based solutions that cater to even the most bandwidth-intensive organizations, while also prioritizing the employment and empowerment of highly skilled individuals to provide superior service.
Core Values: Fiber driven. People powered.
This motto underscores our commitment to our clients. While Conterra provides the network infrastructure, it is our dedicated personnel—and the care we demonstrate throughout the entire process—that distinguishes us from our competitors.
As we expand our operations, we seek individuals who possess a creative mindset, strong problem-solving abilities, a collaborative spirit, and a genuine passion for customer service.
Position Requirements for Technician I:- Ability to stand for extended periods, bend, squat, reach, walk, and lift/carry weights exceeding 20lbs but not more than 100lbs.
- Basic knowledge of Telephony and Ethernet, along with troubleshooting capabilities.
- Capacity to work effectively within a team and independently.
- High school diploma or equivalent.
- Proficient in using basic hand tools.
- Fundamental installation knowledge for mounting electronic equipment, whether rack-mounted or wall-mounted.
- Understanding of basic Ethernet cabling requirements for cable installation and termination of jacks and patch panels according to EIA/TIA standards.
- Familiarity with Telephony color codes.
- Ability to wire basic phone jacks, such as RJ-11.
- Knowledge of terminating or punching down telephone cables.
- Basic understanding of fiber optic cables/jumpers, including cleaning connectors and checking light levels with a power meter.
- Awareness of different fiber optic cable types, such as multi-mode and single-mode.
- Familiarity with various fiber connector types, including SC/LC/ST/FC.
- Knowledge of different SFP types and the ability to differentiate between them.
- Basic computer skills, including static IP assignment for Ethernet ports and proficiency in Microsoft applications like email and web browsers.
- Strong customer service skills.
- Able to manage assigned tasks effectively.
- Installing or mounting electronic equipment in relay racks, on walls, or backboards.
- Pulling cables both vertically and horizontally and performing terminations.
- Working from ladders or elevated positions.
- Testing basic internet circuits using computers or testing equipment.
- Testing basic POTS lines.
- Addressing trouble tickets to restore customer service.
- Traveling outside of the assigned work area as needed.
- Collaborating with various internal teams to install or restore customer service.
- Being available for on-call duties outside of regular business hours.
- Completing tasks as assigned by the Manager/Supervisor.
- Core values that emphasize teamwork, integrity, and excellence.
- A talented team that values hard work, success, and enjoyment.
- Work-life balance.
- Comprehensive health benefits, including medical, dental, vision, and flexible spending options.
- Generous vacation and wellness/sick leave, along with paid holidays.
- 401K retirement program.
Conterra Ultra Broadband is committed to celebrating and supporting diversity for the benefit of our employees, our business, and our community. We proudly uphold equal opportunity employment practices and foster a workplace that thrives on the diversity and inclusion of every team member, driving excellence throughout our organization.
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