Associate Billing Representative
1 week ago
We are a global organization that delivers care, aided by technology to help millions of people live healthier lives. Our team is dedicated to connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. We strive to create a culture guided by diversity and inclusion, where talented peers, comprehensive benefits, and career development opportunities thrive. Our mission is to advance health equity on a global scale.
Key Responsibilities:- Assist customers with payment processing, invoice explanation, payment due dates, and billing questions.
- Create documentation for external customers and payers in regard to premium balances and billing statements.
- Review outstanding balances or billing issues with patients in person, via phone, or writing.
- Maintain timely, accurate documentation for all appropriate transactions.
- Maintain payment status and billing records through corrections and adjustments.
- High School Diploma / GED or equivalent years of work experience.
- Must be 18 years of age or older.
- 1+ years of experience in medical insurance.
- Computer skills, including working knowledge of MS Windows and navigation, mouse, and keyboarding skills.
- Knowledge of medical terminology.
- Experience with EPIC.
- Ability to work 37.5 hours per week within the operating hours of the site with schedule flexibility.
We offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution. Our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone deserves the opportunity to live their healthiest life, regardless of race, gender, sexuality, age, location, or income.
We are an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
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