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Quality Specialist

1 month ago

Austin, Texas, United States Horizons Full time

{"h1": "Quality Specialist (Resident) - Automotive Field", "p": "Horizons is seeking a Quality Specialist (Resident) to join one of our international clients, a key player in the automotive industry. As a Quality Resident, you will be responsible for overseeing the quality of production in our client\u2019s manufacturing site in Austin, Texas. You will serve as the primary quality liaison between the manufacturing site and the customer, ensuring that any concerns are promptly addressed and resolved.", "ul": [{"li": "Permanent contract - Full time."}, {"li": "On-site in manufacturing site."}], "h2": "Key Responsibilities", "ul": [{"li": "Customer Interface: Act as the primary point of contact for the customer regarding quality issues. Provide relevant information to support in addressing and resolve customer complaints and concerns related to product quality. Conduct regular meetings and communicate quality reports and ongoing actions with the customer."}, {"li": "Quality Control: Monitor and inspect products to ensure they meet customer specifications and standards. Provide information to support root cause analysis and implementation of corrective actions for any quality issues identified."}, {"li": "Documentation and Reporting: Maintain accurate and up-to-date quality records, including inspection reports, non-conformance reports, and corrective action plans. Prepare and present quality reports to internal teams and customers as required."}, {"li": "Participate in continuous improvement activities such as Kaizen events, Six Sigma projects, etc. as required to provide the customer-side view."}, {"li": "Training and Development: Provide training and guidance to sorting inspectors or customer operational people if required."}, {"li": "Define and instruct inspection methodologies in customer-side."}, {"li": "Send notification/alerts to the organization about any customer claim or concern."}, {"li": "Sort material at customer site if necessary."}], "h2": "Qualification & Work Experience", "ul": [{"li": "Technical degree."}, {"li": "At least 2 years combined experience in automotive manufacturing environment and customer service."}, {"li": "Experience with quality tools and techniques such as root cause analysis."}, {"li": "Problem-solving skills and attention to detail."}, {"li": "Strong communication and interpersonal skills."}, {"li": "Ability to work independently and as part of a team."}, {"li": "Ability to work in a manufacturing environment, including standing and walking for extended periods."}, {"li": "Ability to lift and carry materials up to [specify weight]."}, {"li": "The position is based at customer locations and suppliers as needed."}]