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Wellness Program Coordinator

2 months ago

Denver, Colorado, United States Senior Housing Options Inc Full time
Job Overview

Senior Housing Options, Inc. is a non-profit organization dedicated to providing affordable and secure housing for seniors and individuals with disabilities. We are currently seeking a Wellness Coordinator to enhance our team.

If you have a passion for supporting others and thrive in a non-profit environment with a meaningful mission, this position may be ideal for you. We focus on creating a person-centered atmosphere for our residents, which includes assisting with personal care, housekeeping, laundry, and meal services.

Position Summary:

The primary responsibility of the Wellness Coordinator is to oversee the daily medical and medication-related services offered to residents, ensuring compliance with all applicable federal, state, and local regulations, as well as adhering to the policies and procedures of Senior Housing Options.

Key Responsibilities:
  • Engage in the facility's quality management program as directed by the resident services director or administrator.
  • Provide support and guidance to QMAPs and/or PCPs on medication-related matters.
  • Orient and train new QMAP and PCP staff on medication room protocols and documentation.
  • Monitor staff performance regarding medication room procedures and documentation, reporting any concerns to the Resident Services Director.
  • Order and obtain medications and supplies as required to fulfill physician orders.
  • Prepare medication administration records and medical file contents for new residents.
  • Discuss medication room procedures with new residents, including appointment management and medication procurement.
  • Update resident medication administration records as necessary for changes in physician orders.
  • Maintain resident information records and other medical chart details as needed.
  • Complete documentation and medication processing for resident transfers and discharges.
  • Document in communication logs, resident chronological notes, and flow sheets in accordance with policy.
  • Evaluate records to ensure complete documentation by QMAPs and PCPs.
  • Assess residents for changes in condition and implement appropriate interventions.
  • Notify family members or case managers of any changes in resident conditions.
  • Communicate with physicians, diagnostic services, hospitals, and other external providers as necessary.
  • Prepare medication reminder boxes in line with established policies.
  • Assist residents in scheduling medical appointments and arranging transportation.
  • Prepare necessary paperwork for physician appointments.
  • May work as a QMAP or PCP to cover shifts as required.
  • Obtain semiannual physician updates for each resident.
  • Respect resident privacy and maintain confidentiality of resident information.
  • Adhere to all safety protocols and emergency plans; complete accident/incident reports as needed.
  • Uphold resident rights and report any concerns to a supervisor.
  • Perform other duties as assigned.
Work Environment:
  • Involves sitting, standing, and walking throughout the day, with occasional driving.
  • Utilizes office equipment such as computers, printers, and other devices.
  • Must be able to lift up to 30 lbs comfortably.
  • Comfortable using and climbing on step stools.
  • Certain tasks may require repetitive movements, including climbing, crawling, crouching, pulling, and pushing.
  • May be exposed to infectious waste and diseases.
Expected Work Hours:

This is a full-time position with a typical schedule of Monday through Friday, from 11:00 AM to 7:30 PM. Availability for off-hours may be required to address emergencies or unusual situations.

Qualifications:
  • Must possess patience, enthusiasm, and the ability to manage challenging resident interactions.
  • Strong verbal and written communication skills, with the ability to provide clear, non-technical assistance.
  • Demonstrated sensitivity to resident concerns and a commitment to fair treatment.
  • Professional demeanor, positive attitude, and high ethical standards, even in challenging situations.
  • Excellent organizational and interpersonal skills, with attention to detail.
  • Intermediate computer skills, including proficiency in Microsoft Office Suite.
  • Commitment to maintaining confidentiality of resident care information.
  • Enjoys community engagement and resident interaction.
  • Team-oriented approach, providing support across departments to ensure optimal resident care.
  • Valid driver's license.
  • Bilingual skills are a plus.
Education and Experience:
  • High school diploma or equivalent required.
  • Prior experience in a healthcare setting or with elderly populations preferred.
  • Certification as a Qualified Medication Administration Person (QMAP) through an approved program is required.
  • Ability to read, write, speak, and understand English.
  • Proficient in Microsoft Office Suite, including Word, Excel, and Outlook.