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Custodial Services Team Leader

2 months ago

Providence, Rhode Island, United States Brown University Full time

Job Overview:

Position Objective:

Join a dedicated team within Facilities Management that prides itself on delivering exceptional quality, outstanding customer service, and effective teamwork through sustainable practices. Our mission is to uphold the highest standards of cleanliness and maintenance across the University.

Key Responsibilities:

As the Custodial Services Team Leader, you will oversee custodial personnel to ensure that all University facilities are impeccably maintained. Your role will involve:

  • Assigning staff efficiently to meet cleaning demands and ensuring they have the necessary equipment.
  • Training team members in effective cleaning techniques and evaluating their performance regularly.
  • Gathering feedback from customers to enhance service quality and staff appraisal.
  • Managing various administrative tasks to support the Custodial Division's objectives, including payroll processing, attendance tracking, and work order management.
  • Conducting visual inspections of all assigned locations to ensure compliance with cleanliness standards.

Qualifications and Skills:

To be successful in this role, candidates should possess:

  • An Associate's degree along with 2-4 years of relevant custodial or maintenance experience.
  • A minimum of 2 years in a supervisory capacity, preferably within a unionized setting.
  • Comprehensive knowledge of custodial practices, safety standards, and supervisory techniques.
  • Strong customer service orientation and excellent communication skills.
  • A collaborative mindset and the ability to work effectively in a diverse environment.
  • Proficiency in Microsoft Office and the ability to manage time and attendance systems.
  • Strong organizational skills and the capability to prioritize tasks effectively.

Physical Requirements:

This position requires:

  • Regular communication and physical activity, including standing, walking, and reaching.
  • The ability to work in various weather conditions and maintain stamina for extended periods.
  • Compliance with safety protocols, including the use of personal protective equipment.

Commitment to Diversity:

We are dedicated to fostering an inclusive community and encourage individuals from diverse backgrounds to apply.

Additional Information:

All employment offers are contingent upon successful completion of background checks and educational verification.