Front Desk Operations Specialist

3 weeks ago


Atlanta, Georgia, United States Omni Hotels Full time

Welcome to Omni Hotels & Resorts, where we strive to deliver exceptional customer service and create memorable experiences for our guests. As a Front Desk Agent, you will play a critical role in ensuring that every guest has a positive interaction with our hotel.

We are seeking friendly, enthusiastic individuals who are passionate about serving others and providing personalized attention to detail. Our ideal candidate is a team player who is comfortable working in a fast-paced environment and is able to think critically and make sound decisions.

Key Responsibilities:

  • Process guest check-ins and check-outs efficiently
  • Handle guest inquiries and resolve issues promptly
  • Work collaboratively with other departments to ensure seamless guest experience

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to think critically and make sound decisions
  • Previous customer service experience preferred

Salary: $17.00 - $22.00 per hour, depending on experience.

We offer a comprehensive training program, opportunities for career growth, and a competitive benefits package.



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