Front Desk Operations Specialist
3 weeks ago
Welcome to Omni Hotels & Resorts, where we strive to deliver exceptional customer service and create memorable experiences for our guests. As a Front Desk Agent, you will play a critical role in ensuring that every guest has a positive interaction with our hotel.
We are seeking friendly, enthusiastic individuals who are passionate about serving others and providing personalized attention to detail. Our ideal candidate is a team player who is comfortable working in a fast-paced environment and is able to think critically and make sound decisions.
Key Responsibilities:
- Process guest check-ins and check-outs efficiently
- Handle guest inquiries and resolve issues promptly
- Work collaboratively with other departments to ensure seamless guest experience
Requirements:
- Excellent communication and interpersonal skills
- Ability to think critically and make sound decisions
- Previous customer service experience preferred
Salary: $17.00 - $22.00 per hour, depending on experience.
We offer a comprehensive training program, opportunities for career growth, and a competitive benefits package.
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